Cal State Training Resources

Managing the Roster (Overview)

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This article will cover common tasks as an instructor and roster management best practices.

Need-to-Know

  • The roster is where administrators can register, waive, or mark users as attended 
  • Managing the roster will audit any action made so it can be traced when changes are made
  • The roster does NOT assign users to training

Registrations

Go to How to Register a User for an Activity for more information about registrations.

How to Update a User’s Status (Such as Attended, Cancelled, No Show)

Once a session has been completed or some sort of status needs to be attached to a user, roster management will be the most important and frequent task an instructor will complete. We ask that any sessions you confirm who attended and what % of time spent in the session constitutes “attended” status.

Step 1: Make sure you have the View to Completion Information.

Green highlight box showing View Completion Information.

Step 2: Show Records includes all records (e.g. if you have 40 people on your roster, make sure Show Records is selected for 50 or above).

Green highlight box showing the Show Records field.

Step 3: Check the boxes next to all the users who have the same status (e.g. 38 out of 40 users attended, you could select the two users who didn’t attend and change their status to “no show” and then change your filter to Registered and select the remaining users to mark them as attended).

Green highlight box showing the location of the users checked.

Step 4: Once you have selected the boxes with the users of the same status, go up to the drop-down Status and update it to the correct status (attended, cancelled, no show, etc.).

Green highlight box showing the location of the status dropdown. There are options to select: Attended, No Show, Canceled, Registered, Waived, and In Progress.

Step 5: Select the State Date of the event on the calendar to the date of the event.

  1. If marking attended, you’ll need to provide a score (if applicable), if they passed (yes / no), and if they completed (yes, no, partial). To simplify things, only mark users completed if they have actually completed.
  2. If marking someone as a no-show or canceled, you will need to set the status and the date (continue to use the session date for this as well). The other options will be greyed out.
Green highlight box showing the status date calendar.

Step 6: Once all the status information has been inputted, click OK, Apply, or Apply to All (depending on the scenario) to trigger the update to the roster.

Green highlight box showing the location of the Ok, Apply, and Apply to All buttons.

Step 7: Prompt will appear confirming you want to update them from the roster. Click OK.

Green highlight box and arrow showing the location of the OK button.

Step 8: Roster will update with status provided.

Green highlight box showing a location of the status being updated.

Common Tasks for Administrators

Go to Granting Waivers for more information about best practices for waiving users.

Common Tasks for Instructor

We have broken down common actions / tasks an instructor will take when managing the roster and outlined step by step how to complete each. Please note all tasks start by being in the activity roster area. The steps below will reference the screenshot (and the corresponding numbers).

Accessing the Instructor Schedule

As you are designated as an instructor for your learning activities, you can access all your upcoming and previous instructor lead training sessions via the Instructor Schedule.

Step 1: To access the instructor schedule, click on Self > Quick Links > Instructor Schedule.

Green step one is to click on Self. Green step two is to click on Quick Links. Green steps three is to click on Instructor Schedule.

Step 2:  Instructor Schedule will default to any current activities that have not passed in the default view. To access past sessions or to change the view, click on the View drop-down menu.

Green highlight box showing the location of the View dropdown.

Step 3:  Once you have the training session populated you will have two options as an instructor to toggle between:

  1. View Activity Roster: Click the dual-person icon and you will be able to manage the roster.
  2. Activity Roster Report: Click the book with magnifying glass icon and you will be able to print out a sign-in sheet for all registered users.
Green highlight box showing the location of the View Activity Roster icon and the Activity Roster Report icon.

Step 4: Click on the View Activity Roster icon to manage the activity roster.

Green highlight box showing the location of the View Activity Roster icon.

How to Register a User for an Activity

Refer to the How to Register a User for an Activity article for information on how to add a user to the roster / waiting list.

How to Remove a User From the Roster / Waiting List

The following steps will allow you, as the instructor, to remove users from the roster, presumably as a request by the user. Please note the user can cancel their registration or remove themselves from the waiting list on their own without the need for the instructor to do so on their behalf.

Removing from the Roster 

  1. Make sure you have the View to Completion Information.
  2. Check the box (or boxes) next to the user(s) you would like to remove.
  3. Click the Remove button.
  4. A prompt will appear confirming you want to remove them from the roster. Click on the OK button.
  5. User(s) will be removed from the roster (and opening up a new roster spot).
Green step one is to make sure you have the View to Completion Information. Green step two is to check the box (or boxes) next to the user(s) you would like to remove. Green step three is to click the Remove button. Green step four a prompt will appear confirming you want to remove them from the roster. Click on the OK button.

Removing from the Waiting list 

  1. Make sure you change the View to Waiting List.
  2. Check the box (or boxes) next to the user(s) you would like to remove.
  3. Click the Remove button or remove all if you want to remove every user.
  4. The page will refresh and the user(s) will be removed from the waiting list.
Green step one is to make sure you change the View to Waiting List. Green step two is to check the box (or boxes) next to the user(s) you would like to remove. Green step three is to click the Remove button or remove all if you want to remove everyone.

How to Move a User from the Waiting List to the Roster

Once you have landed on the activity roster page there are a few different actions you can take. Please first review the screenshot below as the roster has a lot of different options that might be useful to the instructor.

  1. Activity Details (Summary): This summarizes the information about your session within SumTotal.
  2. Search: This allows you to search for a specific user on the activity roster (when looking to see if a user is on the roster or to change the status of a specific user).
  3. View: Toggle between Completion information (default) and Waiting list.
  4. Add / Remove: The ability to add / remove users from the roster or the waiting list.
  5. Show Records: Toggles the number of users seen on the page (helpful when changing multiple users’ statuses).
  6. Reports: Ability to pull down the sign-in sheet (in-person), certificates of completion (diploma), and name tents (in-person).
  7. Roster Management: This area is where the instructor / administrator can update the status of a user (e.g. attended, no-show, etc.).
Green step one is Activity Details. Green step two is the search box. Green step three is the view dropdown. Green step four is the add and remove buttons. Green step five is the show records dropdown. Green step six the reports feature. Green step seven is the roster management.

Users being moved from a waitlist to the roster will happen automatically once a roster spot opens up (either via removal or cancellation). You as the instructor can always manually move users from the waiting list to the roster even if it exceeds the maximum capacity. Once registration is closed, the system will NOT automatically move users from the waiting list to the roster. This is where instructors may have to go in and move them manually.

  1. Make sure you change the View to Waiting List.
  2. Check the box (or boxes) next to the user(s) you would like to move to the roster.
  3. Click on Move To Roster or Move All To Roster. Once clicked they will be moved over to the roster (no verification required).
Green step one is to  sure you change the View to Waiting List. Green step two is to check the box (or boxes) next to the user(s) you would like to move to the roster. Green step three is to click on Move To Roster or Move All To Roster.

This concludes how to Manage the Roster.

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