Cal State Training Resources

How to Grant Waivers (DO NOT USE)

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This article will cover how to grant waivers.

Need-to-Know

  • Waivers should only be used to mark a requirement as completed based upon an equivalent activity completed that demonstrates comprehension of the topic
  • Waivers are applied at the activity level. If the course is part of a curriculum, the waiver happens at the child activity, not the curriculum.
  • Waivers at the child level will roll up to any parent activities like a curriculum
  • Waivers require that the administrator provide a reason for the waiver
  • The administrator who waived a user can be tracked in the case of an audit
  • A waiver issued will show up on a user’s transcript with a status of waived
  • Waivers can be done individually or batched through the TMU document
  • Only admins have the ability to grant waivers
  • Only users who have been assigned or launched / registered for the activity will appear on the roster. If a user does not appear on the roster, you will need to register them at the curriculum level. See article, How to Register a User for an Activity

The instructions below are for a course or class in your campus domain. If you are trying to waive a user from a curriculum with the child activity in a shared domain, see How to Manage the Roster in Shared Domains article for additional steps.

How to Grant Waivers

Step 1: Go to Administration > Quick Links > Learning Activities.

Green step one is Administration. Green step two is quick links. Green step three is learning activities.

Step 2: Search for the Learning Activity.

Green highlight box showing the location of the search box.

Step 3: Under the Actions column, click on the down arrow and select Manage Roster.

Green highlight box showing the location of the Edit button and the Manage Roster link.

Step 4: In the Search field, search for the user(s) that you are trying to waive.

Green highlight box showing the location of the search box.

You can also scroll through the users manually to find the user.

When registering or waiving users, ensure you select the correct user record for your campus. Some users may work across multiple campuses and have multiple records. To avoid errors, we strongly recommend using the campus-specific email ID or CEPID to identify the correct record — do not rely on name alone.

Step 5: Once you have found the user(s) you are trying to waive, select the check box next to the user’s name.

Green highlight box showing the location of the user checked.

Step 6: Then fill out the following fields:

  1. Status: Waived
  2. Status Date: Date of waiver
Green highlight box showing how to fill out the Status and State Date fields.

Step 7: Click on the Apply button.

Green highlight box showing the location of the Apply button.

Step 8: The system will prompt you if you want to make this change. Click on the OK button.

Green highlight box showing the location of the ok button.

Step 9: The Reason for Waiving window will appear.  

Reason for waiving window will display.

Step 10: Under the Choose Reason drop down, select the reason.

Green highlight box showing the location of the Choose Reason dropdown. You will have the option to select already attended, completed at previous job, not required, and other.

Step 11: Type in the reason in the Waived Notes text box field.

Green highlight box showing the location of the waived notes text field.

Step 12: Click on the Ok button when you are done.

Green highlight box showing the location of the ok button.

Step 13: The record will update with the waived status.

Green highlight box showing the record waived.

This concludes how to waive the employee.

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