This article covers how to create an audience.
- Audiences group users together based on rules and rule sets
- Organizations, Jobs, and other user attributes can be leveraged for audiences
- Audiences use the naming convention AUDI as part of their audience code
- CSU's best practice is to use audiences as the criteria for assignments (Management > Audiences within the Learning Activity)
- Use audiences to make learning content available to the right people (Registration > Audiences within the Learning Activity)
If you are interested in learning more about the different rule sets available, please refer to the Audience and Rule Set Definitions documentation
Table of Contents
Creating Audiences
Step 1: Go to Administration > Quick Links > Audiences.
Step 2: Click on New to create a new audience.
Step 3: Fill out the required fields.
- Name: Audience name. You can add the training assignment name if this audience is going to be assigned to a course.
- Code: Audience codes are used to keep the campus and similar audiences grouped together with the same naming convention. Refer to Audience Codes for audience code specifications.
- Primary Domain: Your campus domain name.
- Description: Add a description (purpose) of your audience so you (and others) know what it is being used for.
How to Add a Rule
Step 1: To add a rule, select the radio button and click on the side arrow next to Add Rule.
Step 2: Click on the Rule dropdown to add the rule. Below are common rules:
When creating rules, it is required to add "User is member of domain" first. This is done because if this audience is assigned to a course, it will only be assigned to your campus employees.
| Rule | Description |
|---|---|
User is member of domain... |
Allows you to pull your campus domain for training assignments. |
User's organization is... |
Allows you to add a department name, assignment group, or affiliation group. |
User's is... |
Allows you to add users manually to the audience. |
User's primary/secondary job is... |
Allows you to add the employee's job codes. |
User's start date is... |
Allows to capture employees after their employment start date. |
Step 3: After you select the rule, click on Add to complete the rule.
Step 4: Select your campus under the list of domains and click OK.
Step 5: Once the rule is set-up, click on OK.
Step 6: You can click on arrow next to Add Rule, to add another rule to this audience. Repeat Steps 4-8.
Step 7: You can click on New Rule Set to add OR statements. “OR” statements allow the condition to be a part of EITHER rule set to be included in the audience. Repeat Steps 4-8.
Remember, when you start a new rule set the first rule must always be User is member of domain…and your campus name.
Step 8: Click on the Refresh button to see how many users are in the audience.
Step 9: Go to Users to verify how many users are in the audience.
Step 10: Go to Number of users in audience to verify the number.
Step 11: Once the audience is completed, click OK.
Audiences refresh automatically every night (around 10:00 p.m.) based on information received from our data feed that morning (around 8:00 a.m.). You can manually go into any audience to manually refresh the audience to see the updates prior to the nightly refresh.
Audience Codes
Allows users to be grouped with specific rule sets. Use to control access to content and assignments.
| ID | CSU Naming Convention |
|---|---|
| AUDI | DOMAINID-AUDI-XXXX (e.g. CO-AUDI-DD) |
Refer to the Learning Activity and Domain ID Codes article for more information about the Domain ID.
This concludes how to create an audience. Go to How to Edit an Audience for instructions on how to edit the rule set.