Cal State Training Resources

Browser Troubleshooting

Updated on

This article goes over how to clear your browser cache and disable pop-up blockers.

Table of Contents

Chrome

Clear Browser Cache

Step 1: On your computer, open Chrome.

Step 2: At the top right, click More.

Step 3: Click More tools. Clear browsing data.

Step 4: At the top, choose a time range. To delete everything, select All time.

Step 5: Check the boxes next to Cookies and other site data and Cached images and files.

Step 6: Click Clear data.

Disable Pop-up Blockers  

Step 1: On your computer, open Chrome.

Step 2: Click the Customize and control Google Chrome menu (the three dots in the upper right corner).

Step 3: Select Settings.

Step 4: Click Advanced at the bottom.

Step 5: Under Privacy and security, click the Content Settings button.

Step 6: Select Pop-ups and Redirects.

Step 7: To disable the pop-up blocker uncheck the Blocked (recommended) box.

Firefox

Clear Browser Cache

Step 1: On your computer, open Firefox.

Step 2: Select Preferences.

Step 3: Select the Privacy & Security panel.

Step 4: In the Cookies and Site Data section, click Clear Data.

Step 5: Remove the check mark in front of Cookies and Site Data.

Step 6: Click the Clear button.

Disable Pop-up Blockers

Step 1: On your computer, open Firefox.

Step 2: Select the three horizontal bars in the upper right corner.

Step 3: Select Options.

Step 4: Select the Privacy and Security tab.

Step 5: To disable the pop-up blocker, uncheck the Block pop-up windows box below Permissions.

Safari

Clear Browser Cache

Step 1: Select Settings from the home screen.

Step 2: Select Safari.

Step 3: Select Clear cookies and data. 

Step 4: Confirm when prompted.

Disable Pop-up Blockers

Step 1: On your computer, open Safari.

Step 2: Select the Safari menu and select Preferences.

Step 3: Select Security. 

Step 4: Uncheck the Block pop-up windows checkbox.

Edge

Clear Browser Cache

Step 1: On your computer, open Edge.

Step 2: Click the Menu icon.

Step 3: Click on Settings and click on Privacy, search and services from the list of options

Step 4: Scroll down to Clear Browsing Data and select Choose what to clear.

Step 5: Select your options and click on the Clear Now button.

Disable Pop-up Blockers

Step 1: On your computer, open Edge.

Step 2: Click the Settings and More button

Step 3: Click Settings. 

Step 4: Click Site Permissions.

Step 5: Select Pop-ups and Redirects and switch to toggle it between Off and On.

This concludes how to clear your browser cache and disable pop-up blockers.

Previous Article Browser Requirements
Still Need Help? Contact Us